Biography of Andrew Klebanow
Mr. Klebanow has worked in the hospitality industry since 1975
and in the fields of casino marketing and casino business planning
since 1991. He earned
a Bachelor of Arts degree at New York University and Masters Degree in Marketing
from Cornell University’s School of Hotel Administration.
From 1991-1993 he was Director of Marketing at Sahara Gaming Corporation’s
Hacienda Hotel and Casino and Director of Marketing and Planning
for the parent company’s Development Group.
As a consultant to Horseshoe Gaming, Klebanow conducted an analysis
of the gaming market in Tunica, MS and subsequently prepared its
pre-opening business and marketing plans. In addition Mr.
Klebanow wrote the opening marketing plan for the Horseshoe Casino
in Bossier City, LA.
Mr. Klebanow also worked as Director of Marketing for Alliance
Gaming Corporation where he conducted the initial market research,
consumer testing and marketing plan development for Gamblers Bonus,
the industry’s first cardless slot club for the company’s
Nevada slot route division. Gamblers Bonus was the first
player tracking system that allowed customers to redeem bonus points
for game credits at the machine.
From 1996 to 1999 Klebanow was Vice President of Marketing for
Santa Fe Gaming Corporation where he oversaw the marketing efforts
for the Santa Fe Hotel and Casino in Las Vegas and the Pioneer
Hotel and Gambling Hall in Laughlin, NV. His most recent
position was that of Vice President of Marketing at Sam’s
Town Hotel and Gambling Hall, where he oversaw the repositioning
of the 22-year-old gaming property and the re-branding of its player
rewards program.
In addition, Mr. Klebanow is a periodic lecturer at Cornell University’s
School of Hotel Administration and at the University of Nevada
Las Vegas. He has participated on several panels at the World
Gaming Congress, the Slot Managers Institute and at National Indian
Gaming Association conferences.
Mr. Klebanow’s academic research articles have appeared
in Cornell University’s Hospitality Quarterly and University
of Nevada, Las Vegas’s Gaming Research Journal. He
also authors a monthly column in Indian Gaming Magazine.
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